What is On-Call Interpreter®?
On-Call Interpreter®, is a pay-as-you-go, over-the-phone interpretation (OPI) service with no monthly minimum, connecting you to human interpreters in over 100 languages, in seconds!
Telephonic interpreters are ideal for clients with a limited budget, those that need interpretation for an extensive list of languages, or those that have too short a lead time to arrange for live, on-the-spot interpretation.
International Contact’s On-Call Interpreter® offers clients telephonic (or video) access to interpreters in more than 100 languages within seconds. On-Call Interpreter® utilizes sophisticated call center technology and highly skilled staff that matches qualified over-the-phone interpreters with callers, regardless of their location.
Until now companies with the technology and infrastructure to offer OPI services required big volumes and large minimums, making them available only to large organizations. With On-Call Interpreter® the entry-level plan provides users with 45-minutes for $100.
Increased usage reduces the cost-per-minute, the heaviest users pay as little as $1.15 per minute. Video Remote Interpreting or VRI is very useful for ASL assignments and is also available on-demand during business hours and by appointment otherwise.
International Contact’s On-Call Interpreter® service is staffed 24-hours per day, seven days per week, 365 days per year and is accessible from anywhere. Connecting is easy, just call a phone number and enter your PIN. We can also pre-authorize your phone number so you can skip the PIN!
Useful applications include small municipalities that need to communicate with limited English-speaking (LEP) constituents, landlords communicating with tenants, negotiations when traveling, hospitals that cater to an increasingly diverse population and many other situations.
“We see people use it for any number of things,” says Carla Itzkowich, President of International Contact, “though I think I personally started a trend using it with taxi drivers in Europe last summer!”On-Call Interpreter® is a quick, convenient and confidential way to conquer language barriers no matter where you are. On-Call Interpreter® puts this technology within everyone’s reach.